Furniture World News Desk December 8, 2020
The strength of the three specialty movers, all with deep roots in the furniture industry, was further strengthened in 2020 with the acquisition of Innovative Delivery Systems and Sun Delivery, which joined the American West specialty mover group. Carriers will continue to focus on furniture delivery and detailed last-mile delivery nationwide. As part of the overall restructuring and to meet the needs of today's residential consumers, Sun Delivery will immediately begin offering threshold services to every region across the United States.
With the changing economy and an increase in e-commerce furniture purchases, today's consumers are expressing the need for more flexible delivery options. As more consumers work from home, American West has remained focused on providing service and has even increased its service levels to include scheduled delivery to select locations. “We are in business with a spirit of service. “We are focused on providing a superior experience for our customers by offering the highest level of delivery options while prioritizing the integrity of our furniture and the safety of our consumers,” said Josh Brown, CEO of American West. “Our great partnership with Sun Delivery and Innovative Delivery Systems allows us to operate nationwide and help shippers elevate their delivery standards,” Brown added.
As a specialized furniture mover, American West continues to offer standard and premium white-glove service while providing threshold-free service direct to residential consumers. All deliveries are made by our team of skilled and experienced delivery personnel directly to the consumer's home in a first dry location or with the furniture fully assembled in the home. Additionally, real-time track and trace visibility allows consumers at home to conveniently check delivery times and communicate directly with the delivery team.
With terminals and last-mile hubs across the U.S., American West's fulfillment program is well-positioned to meet today's consumer high demands and delivery expectations. Locations are strategically located to allow for quick movement of your furniture throughout the delivery process. From shipping to delivery to the final destination, American West’s group of specialized movers shortens transit times with hassle-free, reliable delivery, keeping consumers excited about purchasing their new furniture.
About American West: American West provides complete last-mile and B2B fulfillment solutions for furniture shippers, manufacturers, distributors and e-commerce sellers. Building on more than 100 years of delivery excellence, American West's group of specialty carriers now includes Sun Delivery, based in Thomasville, North Carolina, and Innovative Delivery Systems, of Chino, California. American West maintains its strength in the furniture industry by leveraging facilities strategically located throughout the continental United States to provide custom logistics solutions for retail, office, hotel brands and medical furniture. For more information, visit www.awest.com.
